Privacy Policy
Last updated: February 23, 2026
This policy explains how Zeitrex collects, uses, and protects personal data when you access the marketing site and application.
Data we collect
We collect account data (name, email, organization details) and product usage data required to provide scheduling, project planning, and time-record services.
We process technical telemetry such as browser type, pages visited, and aggregate analytics events when enabled.
How we use data
We use personal data to authenticate users, provide core product functionality, secure accounts, and communicate product notices.
We use aggregate analytics and operational logs to improve reliability, performance, and user experience.
Consent and withdrawal
By using the service and providing personal information, you consent to the collection, use, and disclosure of personal information as described in this policy and as permitted by applicable law.
You may withdraw consent to optional processing at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide some service features.
Access and correction rights
You may request access to personal information we hold about you and request corrections to inaccurate or incomplete information.
Requests may be submitted to privacy@zeitrex.com. We may require identity verification before processing requests.
Service providers and cross-border processing
We use trusted service providers, including hosting, infrastructure, analytics, and support vendors, who process personal information on our behalf under contractual safeguards.
Personal information may be processed or stored outside Ontario or Canada and may be subject to lawful access by foreign authorities.
Retention and deletion
We retain account and operational data for as long as needed to provide the service and satisfy legal, accounting, and security obligations.
Customers may request deletion of account data by contacting privacy@zeitrex.com.
Security safeguards and breach response
We use administrative, technical, and physical safeguards appropriate to the sensitivity of personal information, including access controls, authentication protections, and operational monitoring.
Where required by law, we maintain records of security incidents and provide breach notifications to affected individuals and regulators.
Cookies and analytics
Zeitrex uses essential cookies for authenticated sessions and security controls.
We may process anonymized traffic insights to understand site usage trends.
Complaints and regulator contact
If you have a privacy concern, contact privacy@zeitrex.com first so we can investigate and respond.
You may also contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have not been adequately addressed.
Contact
For privacy questions or requests, contact privacy@zeitrex.com.